Collections follow-up sequence
Three emails (friendly, firm, final) from invoice age and amount.
Remove names and account numbers before you paste.
Write three collections emails for an overdue invoice at a [TYPE OF BUSINESS]. Tone: plain, respectful, no legal threats. Invoice age: [DAYS OVERDUE] Amount: [AMOUNT, no customer name] What they bought: [PLAIN DESCRIPTION] What we already sent: [NONE / FRIENDLY REMINDER / FIRM REMINDER] Give me: 1. Friendly first reminder 2. Firm second note 3. Final notice before we pause work Each under 120 words, with [CUSTOMER NAME] and [INVOICE NUMBER] as fill-ins I can swap.
How to adapt it
- Change the third email if you never pause work. Say what you actually do instead.
- Paste one email you've sent that worked, and ask it to match that tone.
Don't paste this in
- Customer names
- Invoice numbers tied to a customer
- Bank details
- Use a business AI account, not a personal one, for company data.